Reasonable Adjustments
Reasonable adjustments help make healthcare more accessible and comfortable. If you need changes to communication, appointments or the environment, please let us know so we can plan support around you.
What reasonable adjustments are
A reasonable adjustment is a practical change that reduces a barrier to accessing care. Adjustments are considered individually because everyone’s needs and preferences are different.
Examples of support
- Clear written information before, during or after an appointment
- Extra time to process questions or share your experiences
- A quieter room, reduced sensory stimulation or planned breaks
- A preferred communication method or support person where appropriate
- Online appointments or other practical changes where clinically suitable
How to request an adjustment
Please contact us before your appointment and tell us what would help you feel prepared and comfortable. You do not need to use specific terminology or provide more personal information than you wish to share.
Our team will discuss your request with you, explain what we can offer and make a note of agreed arrangements. If you are unsure what support might help, we can explore options together.
Our commitment
We are committed to providing respectful, person-centred care and to reviewing our approach when access needs change. If something has made it difficult to access our service, please let us know so we can learn and improve.
Next step
Wondering if an assessment is right for you?
Information online is a helpful starting point, not a diagnosis. Our clinical team can help you understand your options.
